Ideas Portal

Minutes vs. Actions emails should perhaps be sent separately

When you've completed the minutes, attendees are often sent multiple action emails and a minutes email hidden in there. See screenshot. It can be very easy for someone to delete the minutes email by mistake as they delete the action items (for those who prefer to use the dashboard views of all actions).

It made me wonder if there was another way, e.g. whether there should be a delay between these (I know you can control this manually), or perhaps clearer distinction in the subject lines, e.g. start email with "MINUTES..."

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 6 2018
  • Shipped
  • Jun 20, 2018

    Admin response

    Thanks for this suggestion, Geoff. 

    The Minutes and Actions can already be sent at different times, so no change required there.  

    We have modified the subject line of the Minutes email to make it a bit more obvious. 

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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 20, 2018 17:36

    Thanks admin!